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Frequently Asked Questions(FAQs)

If the fee amount has been deducted from your bank account but the payment status on the portal has not been updated, please refrain from making a second payment and follow these steps:

1. Click on  “Payments” on the home page.
2. A list of all transactions made by you will be displayed.
3. Select “Check Payment” for each transaction related to the Admission/Programme fee.

The “Final Payment Status” will be updated to “Paid” for the corresponding transaction for which the payment was made successfully.

If the issue persists, please email at samarthhnbguadmission@gmail.com with all relevant supporting documents/screenshots for prompt resolution.