If the fee amount has been deducted from your bank account but the payment status on the portal has not been updated, please refrain from making a second payment and follow these steps:
1. Click on “Payments” on the home page.
2. A list of all transactions made by you will be displayed.
3. Select “Check Payment” for each transaction related to the Admission/Programme fee.
The “Final Payment Status” will be updated to “Paid” for the corresponding transaction for which the payment was made successfully.
If the issue persists, please email at samarthhnbguadmission@gmail.com with all relevant supporting documents/screenshots for prompt resolution.